ABOUT US
Your Loc Journey Begins Here Every healthy set of locs tells a story, not only of time, but of consistent care and intentional maintenance. While locs are designed to mature naturally, the way they look and feel over the years is greatly influenced by the habits you develop throughout your journey. Whether you’re starting your first set of locs, maintaining mature locs, or simply learning how to care for them properly, I will provide practical guidance based on professional experience and healthy hair care practices. On your journey with me you’ll discover essential maintenance routines, product recommendations, troubleshooting tips, and answers to many of the questions clients ask most often. My goal is to help you build healthy habits, avoid common setbacks, and give your locs the best opportunity to thrive for years to come. Thank you for allowing me to be part of your loc journey. I hope I will become a trusted resource that you return to whenever you need guidance, encouragement, or a quick refresher. Here’s to healthy, beautiful locs and a journey you’ll be proud of. ~Zalleah
CANCELLATION POLICY
By booking an appointment, you acknowledge that you have read and agree to the following: * Deposit Required: A non-refundable deposit is required to secure your appointment and will be applied to your service total. * Cancellations & No-Shows: Please provide at least 24 hours notice to cancel or reschedule. Deposits are non-refundable. Late cancellations and no-shows forfeit the deposit and may require full prepayment for future bookings. * Late Arrivals: Please arrive on time for your scheduled appointment. Clients who arrive more than 15 minutes late will be charged a late fee starting at $15, depending on the length of the delay. If your arrival time prevents the service from being completed as scheduled, your appointment will be canceled or rescheduled at our discretion. * Hair Preparation: Hair must arrive clean, fully detangled, and free of oils, grease, heavy products, or buildup unless you add a Shampoo Service to your appointment. Shampoo services are available for an additional fee. * Allergies & Scalp Conditions: Please inform your stylist before your appointment of any allergies, scalp sensitivities, medical conditions, or recent treatments or procedures that may affect your service. This information helps us provide the safest and most appropriate care possible. * Photography Consent: Before-and-after photos may be taken for service documentation, quality assurance, and marketing purposes. If you do not consent to having your photos taken or used, please notify your stylist before the start of your appointment. * Security Cameras: For the safety and security of our clients, staff, and property, security cameras are in use throughout the salon suite. * Guests: Only clients receiving services are permitted. * Payments: Remaining balances are due at the end of your appointment. * Service Adjustments: If you have concerns about your service, please inform your stylist immediately. * Respect: Any disrespectful, threatening, or inappropriate behavior will result in immediate termination of the appointment and refusal of future services. Thank you for respecting these policies. They allow me to provide every client with a professional, timely, and enjoyable experience. By booking your appointment, you confirm that you have read, understand, and agree to all salon policies listed above. Failure to follow these policies may result in cancellation of your appointment, additional fees, or refusal of future services.